FREQUENTLY ASKED
QUESTIONS
At
Sylvenus Kennels we know your pet is important to
you and the selection of a temporary home is not
taken lightly. We know we cannot replace
you, but we are always here when you need us and
we can provide a comfortable and caring
atmosphere to alleviate any anxiety your pet may
have.
Where are your kennels in
Perth?
Click here for our full contact details, including a map to our location.
My pet has never boarded
before?
All dogs are different and depending on your
pet's age and temperament it usually takes only a
few hours to adjust
Can I bring my dogs own bed?
Generally no. We do provide a trampoline style
bed or a plastic pet basket with either vet
bedding or blankets which are washed and
disinfected daily. However if you feel your pet
would be more comfortable with something from
home, please feel free to bring it with you
Do I need to bring my own
food?
In most cases, no. We are able to provide a
number of premium products including
proplan and Tuckertime. However if your
pet requires a special diet please speak to us
when you require about boarding.
Are you able to administer
medication?
Yes. Any medication must be provided by the
client in a secure container and correctly
labeled.
My pet has a long coat and
requires brushing daily?
Long coated breeds need regular attention and we
will provide this service at no extra cost
Can I visit the kennels
before boarding?
Yes. Please feel free to make an appointment to
view our facilities and ask any question you may
have about your pet whilst they are at Sylvenus
Kennels.
For your information
Pets can contract an upper respiratory virus
whilst walking, playing in the park, or even at
the vets. There is no way of knowing if an
incoming pet has been exposed to an affected
animal or the airborne virus Bortatella and Para
influenza (we require all pets to be vaccinated
with the c5 vaccine). Although all pets must be
vaccinated yearly this is still no guarantee that
your pet will not contract a strain of these
viruses.
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